Targeting Dissatisfied Customers


Switch web hosting provider.

Dissatisfied customers are certainly looking to hire another service provider. Enough! If a customer doesn’t find value, they have already decided. On the positive side, few companies are advertising to capture such customers. Cute!

A few hosting providers’ marketing strategies or tactics are to target such dissatisfied customers. They disseminate rational content with an emotional angle, implying that they can only meet their goals or targets. The hosting providers promise to provide the absolute hosting experience with joy and delight. The advertisements do contain content that evokes wonder, adventure, and excitement to switch present hosting providers. They present quality with a uniqueness that delivers hope and inspiration. The companies pretend that they are not selling the hosting plans but are actually providing the solutions to the problem or issue.

The hosting companies provide awareness of current events, information, and content on exciting topics often related to hosting issues. Most customers search for solutions on Google, forums, or social media, so the company’s strategy is most apparent: to provide the best solution and, instead, ask the consumer to purchase a hosting plan.

The hosting plans are sold with an emotional angle that it’s only the best solution. Companies need to put themselves into customers’ shoes by surveying, interviewing, or researching on a forum or social media websites and understanding the real issues that drive them to switch to another hosting provider.

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