remove a domain name


Hi,
I want to remove a Domain name from my account. How can i do it ?

To remove a domain, do the following:

1. Select Domain Info link in Domain Settings menu on the left.
2. Click the Delete icon in the Domain name field at the top of the page.
3. Confirm the deletion by clicking “Yes, I agree with the above”.
4. Choose whether you would like to preserve the content of the domain’s directory.

create a subdomain


What is subdomain and How to create a subdomain in H-Sphere control panel ?

A subdomain is a lower level domain. It is added on the left of the domain name, e.g. forums.cpwebhosting.net. You can create as many subdomains as allowed by the plan. Domains and subdomains have equal functional capabilities, including web site management, e-mail service, FTP, dedicated IPs, etc., but subdomains do not have their own DNS zones and usually cost less.

To create a subdomain, go through the following steps:

1. Select Domain Info link in Domain Settings menu in user’s Control Panel.
2. Click Add in the Sub Domains field. You will be asked to enter the subdomain name
3. Enter the new subdomain. It will be displayed in the Subdomain field of the Domain Settings page.

web hosting account without Domains


Can i Create a web hosting account without Domains ?

Yes, u can Create a web hosting account without Domains

Creating Accounts Without Domains

At signup, you can create an account without any domain. If you choose this option, your account will have FTP and disk space. But you won’t have:

  • DNS zone
  • Virtual and Anonymous FTP
  • Mail service
  • ODBC support

You can create a domain to this account later in the future.

You can also host sites without domain names (the so-called stop-gap domains). When you create a stopgap domain, you get no DNS zone, and you cannot use e-mail service. However, you will be able to access and manage your site using the instant domain alias you get at signup.

An instant domain alias is an additional web address that gives access to your website when you don’t have a real domain name or when your real domain name is temporarily unavailable. Instant domain aliases are generated randomly based on your provider’s domain name and can’t be changed. To enable or disable access to your website by instant domain alias.

To enable or disable access to your website by instant domain alias:

  1. Select Quick Access in Account menu.
  2. Click the Web Options icon to go to your web options page.
  3. Select the domain if you have more than one.
  4. Click Edit next to Web Service.
  5. At the bottom of the Web Service page that appears, enable or disable Instant access domain alias.

what is [B]Domain Aliasing[/B]


I m newbie in web hosting field. can anyone tell me what is Domain Aliasing.

Domain aliasing, or domain stacking, is creating additional domain names that would point to the IP of a different domain. For example, if your domain name is cpwebhosting.net, you can register another domain name, e.g. cpwebhosting.com and have it point to the location of cpwebhosting.net. This means, every Internet user who goes to cpwebhosting.com will land in cpwebhosting.net.

A domain alias may have:

* its own DNS zone;
* custom DNS records;
* separate mail service.

How can we create a new domain alias ?

To create a new domain alias, do the following:

1. Register the alias, exactly as you register domain names.
2. Select Domain Info link in Domain Settings menu.
3. Click the Add icon in the Domain Aliases field at the bottom of the page.
4. Confirm by clicking “Yes, I agree with the additional charges”.
5. Enter the domain alias. This must be a fully qualified domain name, e.g. cpwebhosting.net

* leave the Configure DNS box unchecked if the domain alias is registered on a different DNS server. In this case, DNS for this domain alias will not be maintained and mail service will be inaccessible for this domain alias.
* check the Configure DNS box if you want a DNS record for this domain alias to be created on this hosting server. In this case you’ll be able to create and edit custom DNS records for this domain alias, and Mail Service will be available.

Server Aliasing


Can anyone tell me what is Server Aliasing ?

Server aliases are additional names for your virtual host. Unlike domain aliases, they are not added to your DNS zone, and are registered only with apache. For instance, if your virtual host name is cpwebhosting.net and you also would like it to be available at http://www.cpwebhosting.net, you should add www server alias to the cpwebhosting.net domain.
Thanx tcheck
how can we add a server alias ?

To add a server alias, do the following:

1. Select Quick Access in Account menu.
2. Click the Web Options icon to go to your web options page.
3. Click the Edit icon next to the domain you need.
4. Scroll down to the Server alias field and click the Add icon.
5. Enter server alias. It will be added to the list of server aliases for this virtual host name.

Renew Domain Registration


hello,
How can i renew Domain Registration with the use of H-Sphere control panel?

Although you will be sent an e-mail notification before your domain expires, you can choose whether to renew your contract with the registrar company manually or automatically. In the automatic mode, your domain name will be renewed for as many years as you specify in your control panel settings. In the manual mode, you would have to enter your control panel and click the Renew Domain link; otherwise the domain name will expire and become unavailable.

To set the renewal mode to automatic or manual:

1. Select Quick Access in Account menu.
2. Click the Domains icon.
3. Select the domain name if you have more than one.
4. The active mode shows up in the Domain renew mode entry, To switch to another mode, click the Edit icon.
5. On the page that opens, select either Manual or Automatic.

To configure automatic renewal:

1. Click the Edit icon next to Domain renew mode.
2. Select Automatic and enter the years to renew the domain for:

To renew domain registration manually:

1. Click the Renew domain link:

* Renew/registration date: the date you registered your domain or last time renewed the domain registration.
* Registration/last renew period in years: the period you registered or last time renewed the domain registration for.
* Total contract length in years: the period you’ve registered your domain for (including all the renewals).
* Expiration date: the date when your domain registration period expires.
* Advisable renew date: the date you are advised to renew the domain registration.
* Renew domain for this many year(s): set the period you’d like to renew the domain registration for.

2. Click the Submit button, to confirm your renewal request.

what is DNS ?


Hi,
I m newbie in web hosting. can anyone tell me what is DNS ?

DNS can be considered something similar to a phone book. When you move from one location to another, your name stays the same, but your phone number may change. In order to point your name to the new phone number, you must contact the telephone service provider so they assign you the new phone number and update all directory information to reflect you as pointing to this new phone number.

In this way, the IP number can be compared to a phone number: When someone calls http://www.cpwebhosting.net, your ISP looks at the DNS server, and asks “how do I contact example.com?” The DNS server responds: “It can be found at 198.105.232.4”. As the Internet understands it, this can be considered the phone number for the server, which houses the http://www.cpwebhosting.net web site.

The DNS records for your domain are kept on your hosting server in the place called DNS zone. When you register a domain by means of the control panel, all DNS records are automatically created for you, but in some rare cases you may need to add custom records to your DNS zone. An example would be when you want all email to be processed by an external mail server rather than by the built-in mail system. However, such user intervention requires knowledge of DNS configuration and clear understanding of what is to be done.

how to create custom DNS records

How Do I Create Custom DNS records?

To create a custom record to your DNS zone, do the following:

1. Select Domain info in the Domain Settings menu.
2. On the page that appears, click the Edit icon in the DNS Configuration field
3. This link will take you to the DNS Configuration page
On this page you can see several blocks of DNS records. Some are built-in and non-removable; others are user-defined and can be deleted. Built-in MX records require special consideration: they can be removed by disabling mailservices for this domain., but all e-mail resources, including mailboxes, forwarders, and autoresponders will also be deleted. The removal of H-Sphere 2.x email services was made possible to enable the use of e-mail services provided by other mail servers.

You can add any type of DNS records by clicking an appropriate link. You will be asked to enter corresponding DNS data.

U can also add Custom A Records

Normally, A records are used to map domain names and web server IP’s.

If you have selected A record, the page appears, which has:
* Name: enter the string to map to the web server.
* TTL: set how many seconds will elapse before the record is refreshed in the DNS cache.
* Data: enter the IP of the web server.

use external mail servers to process e-mail


I want to use my external mail servers to process my e-mail. How can i do it?

Custom MX records should be added when you want to use your external mail servers to process your e-mail. To use your external servers instead of those you get by default, you need to disable mail service on the Domain Settings page of your control panel. To use the default mail servers in addition to those you get by default, you need to keep mail service enabled in the control panel. The priority of the custom MX record will define whether your external servers will act as secondary or primary. For instance, if you set the priority of the custom MX record higher than 10 (e.g. 11), your external mail server will be used as secondary. If you set the priority of the custom MX record lower than 10 (e.g. 9), your external mail server will be used as primary. In the latter case, your mail will be sent to your external mail server until it goes down or becomes otherwise inaccessible. Then the default mail server will take over.

When you enable mail service in the control panel, an MX record is created automatically in the DNS zone. If mail service is disabled, this built-in MX record remains in the DNS zone, and you can remove it manually using the control panel interface.

If you have selected MX record, the page appears with following:
* Name: your local domain name. If you leave the Name field blank, all mail will be redirected for the base zone.
* Data: the priority of the record and mail domain name (not the IP) mail will be forwarded to.IMPORTANT: To add an MX record for the base domain, leave the Name field empty.

promote the website


Hi,
There is any facility in H-Sphere control panel through which we can promote our website

U can submit your website in various search engine with the use of H-Sphere control panel.

To start the Search Engine Submit utility, select the Submit URL link in the Domain Settings menu. On the page that appears, check the engines to register the site with and fill in the following fields:

* Domain to submit: select the site you would like to be indexed.
* Contact Email: most search engines require a contact e-mail address.
* Key Words: some search engines provide the possibility for entering additional keywords your site can be searched by.
* Description: this text will show to Internet users as a description of your site in the list of search results.
* Time-out: this is the time you allow for registering one site with all search engines. If this period is too short, the site will get registered with only a few search engines.

Next, click Submit. Be patient while the server processes your request.

Warning: Avoid submitting a large number of web sites at a time, or the browser will time out before the program has finished.

You may have to wait a week or more before some search engines start showing the sites in search results.

You can promote your site with Site Toolbox utility by referring to the link in your user control panel. To have your website promoted, do the following:

1. On your user control panel home page, select the Domain Info link in the Domain Settings menu.
2. In the list of domains that shows, click Edit next to the necessary domain.
3. On the Edit Domain page that shows, click Web Service.
4. On the page that appears, click the lens icon against Site Toolbox.

It will take you directly to the Site Toolbox website and all further actions will be taken outside H-Sphere interface.

managing the site


There is any facility in H-Sphere control panel through which we can manage our website.

U can use WebShell File Manager and htProtect for managing your site

WebShell allows you to copy, move, delete, and rename files and directories in your home directory on the server. Also, you can use it to upload, download, compress and decompress files as well as preview them in the browser.

Starting from H-Sphere version 2.3, htProtect utility is integrated into WebShell. Protect utility allows you to password-protect any directory on your site so only authorized visitors can open its content with their browsers.

To launch WebShell, click the File Manager icon on the Quick Access page in the Account menu.
WebShell and Protect manuals are available from the WebShell interface, Help button.

Webalizer, ModLogAn and Urchin Web Analyzers are also important features of H-Sphere control panel.

Information about the operation of your site is critical for decision-making. To obtain this information, you need to analyze statistics data that is written to log files in your home directory on the server:

  • Error log – stores data about errors generated by the server (e.g. Page Not Found error) or by your CGI scripts;
  • Transfer log – stores combined data about every visit to your site, including:
  • Remote host IP (i.e. visitor’s IP);
  • Time of request (i.e. when visitor requested the page);
  • First line of request;
  • Error generated by request, if any;
  • Size of message sent in response to the request;
  • Referrer (i.e. from which page visitor was directed);
  • Agent ID (i.e. type of browser or another agent and related information, such as user’s OS, etc.) ;
  • Referrer log – stores the list of URLs from which visitors are referred to your site; and
  • Agent log – stores data about agents used to enter the site — such as browsers or any other Internet-based software — and all related data.

To enable or disable writing log files, do the following:

  • Select domain Info in the Domain Settings menu.
  • Click the Edit icon next to the Web Service field.
  • On the page that shows, scroll down to the Settings section and click the ON/OFF icon next to the log files.

To view the log files records, do the following:

  1. Select Quick access in the Account menu and click the Web Options icon.
  2. Choose the necessary domain
  3. Scroll down to Log files and click the View icon next to it.
  4. List of log files shows.
  5. Click the necessary file and all its records will show.

Note: Entering end in the Line Number field will show a list of records from the tail of a logfile.

The statistics data in the log files is difficult to read. Web analyzers will read log files to produce visual reports in HTML format for viewing through a browser.

To enable these analyzers and view statistics reports for your sites, do the following:

  1. Select Domain Info in the Domain Settings menu.
  2. Click the Edit icon next to the Webalizer field.
  3. On the page that shows, click OFF to switch it to ON next to the Webalizer field.
  4. Click the Apply link on the right of this domain.
  5. Click the View icon to see your statistics report.

Note: To use Urchin, you need to buy a license.

U can also use Reverse Traceroute

This net troubleshooting tool allows you to ping any Internet host from your hosting server. In other words, you can use this tool to determine if a host is reachable and how long it takes for the signal to go all the way through.

To launch the Reverse Traceroute tool, do the following:

* Select Trace Route link in the Domain Settings menu.
* In the form that appears, enter the host name or the IP address of the server you would like to ping
*Select the timout period. If you see the connection is slow, select a bigger period.
* Click Trace and wait for the result. The next page will show all the hosts that were passed to reach the target server.