How do I change my billing information?

Go to Billing->Billing Info menu, and click the Change Billing Info button.

Can I accept credit card on my site? Will it be secure?

Yes, H-Sphere supports secure transaction protocol, such as SSL.

How do I open my SiteStudio?

You need to log into your control panel first, then click the SiteStudio icon.

How do I disable directory listings?

To disable directory listing (directory Indexes):

1. Log into your control panel.
2. Click the Web Options link.
3. In the Settings field select Disabled for the Indexes setting.
4. Click Submit.
5. Click the Apply link to restart Apache with the new settings.

What items are used by H-Sphere to measure traffic and other data (Gigabytes, Megabytes, Gigabits)?

Usually H-Sphere uses MB (Megabytes) to measure disk space. Traffic is measured in GB (Gigabytes). Gigabits are usually specified in Gb.

How do we go about changing the password for the H-Sphere database?

To change the password for the H-Sphere database:-

1) Log in to the CP server as root.
2) Log in as postgres user:
su – postgres
3) Find file passwd. Typically, it is located in ~postgres/data/
4) Type pg_passwd passwd
5) Type wwwuser
6) Enter and confirm your new password.
7) Log in as root.
8) Open file ~cpanel/shiva/psoft_config/hsphere.properties and change password in the following line:
#OBS_DB_PASSWORD =
9) Go to the directory with SiteStudio config files:
cd /hsphere/shared/SiteStudio/psoft_config/
10) In each .properties file, change value in the line:
DB_PASSWORD =
11) Restart control panel.

Alternatively, you can do it with the following SQL query:
ALTER USER wwwuser WITH PASSWORD ‘new_password’;

Why doesn’t H-Sphere create MS SQL db user with db owner permissions?

H-Sphere creates MS SQL users without db owner’s permission, because such permissions would allow users to change quotas which is not what most providers would like them to be able to do. H-Sphere shouldn’t be treated in any aspects as a db management tool. It just provides the access to dbs. To import and export dbs and execute similar management operations, users should use Enterprise Management or other similar clients.

Can we send mails through H-sphere control panel ?

H-Sphere 2.5 and up integrates MS Exchange Server hosting that enables you to send and receive electronic mail and other forms of interactive communication through computer networks. The centralized e-mail servers connect to the Internet and private networks where e-mail messages are sent to and received from other e-mail users. Exchange Server offers you integrated collaborative messaging features such as scheduling, contact, and task management capabilities.

When you are signed up for an MS Exchange plan, you can do the following in your user control panel:

• Manage mailboxes
• Manage SMTP domains
• Add MX DNS records
• Manage distribution lists

Mailbox is an area in memory or on a storage device where e-mail is placed. In e-mail systems, each user has a private mailbox. When the user receives e-mail, the mail system automatically puts it in the mailbox.

Managing an existing mailbox:

1. Go to MS Exchange->Mailboxes menu of your Control Panal
2. On the form that appears, you can:

• View general information on your mailboxes
• Increase Mail Store Quota and Public Store Quota by clicking on the edit icon and agreeing to charges, if any.
• Add a mailbox
• Edit an existing Mailbox
• Remove an existing Mailbox by clicking the Trash icon next to the Mailbox you need.

1. Go to MS Exchange->Mailboxes menu of your Control Panel
2. Click the Add mailbox icon
3. Fill in the form you will be taken to

Here:

• Mail Box Plan – you can choose the plan that suits you best
• Principal name – your mailbox name
• Password – is a mailbox password which corresponds with win server password restrictions

For Editing an existing mailbox:

1. Go to MS Exchange->Mailboxes menu of your Control Panel
2. Click the Edit icon next to the mailbox you want to edit
3. Make necessary changes in the form you will be taken to:

How can we set Internet SMTP domains?

Advance thanx for any help

MS Exchange allows you to set up Internet SMTP domains, that you may want to accept messages for.

How to add new SMTP domain

To add new SMTP domain:

1. Go to MS Exchange->SMTP Domains menu of your Control Panel
2. Click the Add new domain icon
3. Fill in the form you will be taken to:

Hi,
I want to remove my existing SMTP domain.

Plz. help

To remove SMTP domain:

1. Go to MS Exchange->SMTP domains menu of your Control Panel
2. Click the Trash icon next to the domain you need

I want to set an existing SMTP domain as Primary.

To set an existing SMTP domain as Primary:

1. Go to MS Exchange->SMTP domains menu of your Control Panel
2. In the column Primary, click the button to enable/disable next to the desired domain

You cannot remove SMTP domain with a mailbox already created on it.

I want to send a mail to a list of e-mail addresses at a time. how can i do it?

U can use Distribution list

A Distribution list is a list of e-mail addresses identified by a single name, such as list_name@domain.com. When an e-mail message is sent to the distribution list name, it is automatically forwarded to all the addresses in the list. MS Exchange allows you to manage centralized mailing lists for groups of users.

Thanx stevon

How to add a Distribution list ?

To add a Distribution list:

1. Go to MS Exchange->Distribution list menu of your Control Panel
2. Click the Add Distribution List icon
3. Fill in the form you will be taken to:

and How to To remove a Distribution list.

To remove a Distribution list:

1. Go to MS Exchange->Distribution list menu of your Control Panel
2. Click the Remove icon next to the list you need

I have a Distribution list but now I want to edit it. Plz. help

To edit an existing Distribution list:

1. Go to MS Exchange->Distribution lists menu of your Control Panel
2. Click the Edit icon next to the list you want to edit
3. Make necessary changes in the form you will be taken to: