In recent time there are a lot of Fortune 1000 customer from a top computer manufacturer that attempted to scare the customer from buying equipment from a secondary market dealer.The manufacturer believes to understand that we are evaluating obtaining products from a source not authorized by . By obtaining products from unauthorized resellers, brokers, or other sources, we are subjecting our company to products which may be stolen.
There is nothing illegal about buying equipment from the gray market.The gray market as “a market employing irregular but not illegal ways,especially a market that legally circumvents authorized channels of distribution to sell goods at prices lower than those intended by the manufacturer.
The Anti-Gray Market Alliance recommends that in order to help control the gray market, production can put discipline around internal business practices to close loopholes that may be exploited by channel partners and pursue litigation against companies that willfully abuse practices, breach contracts, and provide fraudulent information.
If all resellers of used equipment needed to be authorized by the manufacturer, no end user could resell used IT gear without first getting permission from the manufacturer. Used and gray market equipment are two mainly different things.
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Most IT equipment comes with operating and or application software that usually cannot be resold to a second user. Although the policies of all manufacturers vary, most will let a second end user have a license to use that software at a nominal price, if not then totally free.
There are some unethical resellers of hardware who will sell customers licensed software or tell customers to look the other way when selling equipment with software already installed.
Manufacturers would like end users to believe that all secondary market dealers are unethical. We can’t tell the good from the bad. As a matter of fact, that Can we afford to assume the risks of doing business with unauthorized channels and sources that cannot be verified?
The phenomena of gray market, used, and illegal are pretty clear and mutually exclusive, most manufacturers bundle them together. When confusion reigns, the safest thing for a buyer to do is buy directly from the manufacturer.
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