Account event was supposed to call the transaction, but it didn’t.

Plz. help

Probably, invoicing hasn’t been performed yet. To check when accounting cron was last launched:

1. Log into your CP box as cpanel user:
su -l cpanel
2. Log into your PGSQL “hsphere” database as wwwuser:
psql H-Sphere wwwuser
3. Execute:
select LAST_LAUNCH from last_start;
This will show the accounting cron and the time it was last run.

If it was run before the account event, you’ll just have to wait until it is launched next time.