SugarCRMfour products.

* Sugar Enterprise offers the functionality and support needed for the most demanding enterprises.
* Sugar Professional offers a sub-set of Sugar Enterprise functionality.
* Sugar Open Source is our open source product which can be freely downloaded and used.
* Sugar Network provides the product extensions, training and support to ensure success with Sugar Open Source.

SugarCRM does not believe customers should be forced to make false deployment choices based on the software vendors’ business model. We have learned from our customers that they require different deployment options depending on their stage of growth, IT resource availability and the level of comfort of having a third-party manage their customer information. In order to give customers maximum flexibility, we offer our commercial products in a hosted environment (Sugar On-Demand), in a deployment-ready appliance behind your firewall (Sugar Cube), or downloaded in a pack (Sugar On-Site and Sugar FastStack). Customers can easily move between these existing deployments options depending on their needs.

Sugar On-Demand
Sugar On-Demand provides customers the latest version of Sugar Professional in a hosted environment. Sugar manages installation, upgrades, and patches for our On-Demand customers. Unlike other hosting providers, all customers receive a separate application and database that’s isolated from other customers, ensuring the integrity and security of customer information.

Unlike other hosting providers, Sugar On-Demand can be easily migrated when a customer decides they would like to bring their CRM application inside of their firewall. Other hosting solutions only offer the data for the migration. Sugar On-Demand customers can continue their Sugar Professional license, and attain their database and software including customizations to re-install on another system. SugarCRM will also transfer the customer’s application onto a Sugar Cube, a stand-alone appliance that can immediately be installed onto a customer’s rack.
More information about Sugar On-Demand

Appliance
Sugar Cube offers customers the opportunity to deploy a complete CRM application pre-installed, optimized, and ready for production on a stand-alone server. Sugar Cube is best for companies who do not have hardware available to install Sugar Professional, or lack the IT resources in the allotted time to get Sugar Professional supporting mission-critical business activities. Sugar Cubes are proven, tested and optimized based on the Sugar Professional Pack ordered. Customers who need a proven solution guaranteed to run efficiently with a fast integration cycle, the Sugar Cubes are the best solution to implementing Sugar Professional.

The servers are built with the latest technology and components covered by a three-year hardware warranty and lifetime toll free technical support from our vendor. This is in addition to your Sugar Professional support. Sugar Cubes offer your IT professionals all of the options of a made-to-order appliance solution, including appliance hardware configuration, appliance operating system, choice of Sugar Professional user packs and extensions, and full source code.
More information about Sugar Cube

On-Site
For customers who would like to not only have their CRM information reside behind their firewalls and also would like to have their IT experts customize and integrate sugar with third-party systems, we offer Sugar On-Site, a deployment option that gives your team the maximum control to get the most our of your CRM application. Sugar On-Site differs from existing installed CRM because it is written in a computer language (PHP) that is simple and understandable. Thus, companies no longer have to hire billable Java or other expensive developers. Instead, Sugar can be deployed quickly and customized without the expensive consulting fees and lengthy deployment times.

Thanx for your reply
Can I migrate between deployment options?

Yes. If you would like to move from On-Demand to Appliance we can port your information from our servers to an appliance and install it behind your firewall. From On-Demand to On-Site, we will pack your information and install it on your own servers. From Appliance or On-Site to On-Demand, we can import your Sugar instance to our servers.

Can I work with SugarCRM when I am not connected to the Internet?

Sugar Enterprise offers offline client synchronization that lets users work without an Internet connection and then automatically transmit their new work into the SugarCRM system when they get back online. Sugar Professional and Enterprise are also accessible via wireless devices so users can access important information while on the move.

these are editions of SugarCRM

# Sugar Enterprise
# Sugar Professional
# Sugar Open Source

I want to know What offer by Sugar Open Source and not just Sugar Professional and Sugar Enterprise?

The first users of SugarCRM software were the open source community. SugarCRM, Inc. is committed to continue to provide product enhancements to Sugar Open Source and will continue to depend on the open source community for online development, community contributions, bug alerts, language packs, open source extensions, and product direction. Its contributors are from around the world, building components based on their businesses needs, and they contribute these components back to the project to the benefit of all.

Can anyone tell me What is included in Sugar Open Source?

Sugar Open Source includes account, contact, opportunity, case, activity and reporting management.