Error while trying to access Control Panel by domain name


Hi,
I have just installed H-Sphere, I receive the following error while trying to access Control Panel by domain name:

Control Panel Error
You have entered invalid control panel location. Please enter your account login and password.

Plz. help

In this case, you need to change your hostname to your CP domain name instead of the IP address:

1. Log into your CP server as the cpanel user:
su – cpanel
2. Edit the hsphere.properties file:
vi ~cpanel/shiva/psoft_config/hsphere.properties
In the CP_HOST field, enter the domain name instead of the IP address.
3. Restart H-Sphere.

For Changing Entire CP URL

Starting from version 2.4, Control Panel runs on the Tomcat servlet engine and therefore CP URL pathname configuration differs from that of JServ in prevous versions.

A typical H-Sphere control panel URL looks similar to
http://example.com:8080/psoft/servlet/psoft.hsphere.CP/
where:
example.com is the domain name,
psoft/servlet is the mount point,
psoft.hsphere.CP is the servlet name.

Login to CP server as the cpanel user:
su –
su – cpanel

Edit ~cpanel/shiva/psoft_config/hsphere.properties to change your servlet name and mount point:

# old settings — commented out
# UPLOADER_URL = /psoft/servlet/psoft.hsphere.Uploader
# DOWNLOAD_URI = /psoft/servlet/psoft.hsphere.Downloader
# CP_URI = /psoft/servlet/psoft.hsphere.CP
# CLIENT_CP_URL = psoft.hsphere.CP

# new settings
UPLOADER_URL = /cp/servlet/hsphere.Uploader
DOWNLOAD_URI = /cp/servlet/hsphere.Downloader
CP_URI = /cp/servlet/hsphere.CP
CLIENT_CP_URL = hsphere.CP

Important: To avoid problems, please check that the same servlet name and mount point are set in all these parameters! CP_URI takes the precedence otherwise.

Logout from cpanel back to root and run the jakarta_servlet_upt.pl script to apply the new servlet name and mount point to the Tomcat configuration files and to the index page template ~cpanel/shiva/shiva-templates/index.html:

cd ~cpanel/shiva/psoft_config
./jakarta_servlet_upt.pl
The script replaces old servlet name and mount point in the following files:
~cpanel/hsphere/WEB-INF/web.xml
~cpanel/apache/etc/mod_jk.conf
~cpanel/jakarta/conf/server.xml
~cpanel/shiva/shiva-templates/index.html

Original configuration files are backed up:
~cpanel/hsphere/WEB-INF/web.xml.ORG
~cpanel/apache/etc/mod_jk.conf.ORG
~cpanel/jakarta/conf/server.xml.ORG
~cpanel/shiva/shiva-templates/index.html.ORG

Important: Don’t forget to run this script after the H-Sphere update to apply your CP URL customization in the new version!

Restart H-Sphere