A lot of dedicated hosting companies offer cheap packages that don’t come with technical support. Some also offer packages with a pay-per-use specialised assistance plan or a one-time payment plan (you pay when you need help). Do you save money by opting for a program that doesn’t include technical support?

Here are five times that you’ll need (and be glad you have) technical support.

1. Crash, bang, boom! Your site is down. Nothing you can do will start it up again. You can’t figure it out, and that remote reboot option isn’t working. Now what? You guessed it: call technical support.

2. Hack attack: If your site gets hacked, there might be a lot you can do about it. But a hosting company with a support team ready to help you can be a considerable godsend.

3. The site didn’t move correctly: This is a big complaint. Sometimes, no matter how hard you try, your site isn’t working as it used to. Sometimes, tech support can help here.

5. What the?! When those moments happen that just make no sense at all, you have to have someone you can call. It is a job for a dedicated and seasoned tech support team.

But Not Getting Tech Support Is Cheaper!

Sure, but is it worth the cost? I’m going to go out on a limb and say no. You never actually save when you try to do it the cheap way. It is true when choosing the most affordable hosting package you can find, and it’s also true when opting out of tech support. The chances are that you will need some help along the way, so you’ll have to pay the extra bucks. It’s that simple.

Best Dedicated Hosts With Good Support

It’s hard to find a suitable host with equally good tech support, but it does exist (just like Santa). We recommend looking at what the hosting giant GoDaddy has to offer.

Any of these companies will give you the best of both worlds: great, dedicated hosting and excellent support. What more could you ask for?