Hostarmor: Company Overview

Hostarmor hasalists in various fields, beginning with Ink Ignibeginningsite, providing a broad range of services like website design, logo design, video production, SEO services & app development. After some time, the company started offering their web hosting services to their new and existing clients for their websites. The company tries their best to deliver the best hosting services to clients so that they can receive a higher customer satisfaction rate.

Reliability & Performance/ Uptime Report

To ensure top-notch performance & maximum reliability, the company’s servers are powered with CentOS (64-bit) Enterprise Linux and Intel E5 Hex-Core Processors. They are also equipped with a massive amount of RAM. CacheCard with RAID10 is available, and daily backup of accounts is offered.

Hostarmor provides topline server resources to their customer, ensuring a 99.9% network uptime guarantee in Shared hosting & 100% network uptime in dedicated hosting. It is also an output of good programming, efforts, and a vast network of providers by whom 1000 Mbps connection speeds up and down are delivered.

In terms of features which offer performance & reliability, SSL Certificates, daily backup of accounts, WHOIS privacy for domains, etc., are provided.

Hosting Plans

Hostarmor provides shared hosting and dedicated hosting to its clients. cPanel Shared Hosting offers three plans: Sword, Shield, and Knight. Features provided in these plans are 1-click installation of WordPress, Joomla, etc., Secure Access, Unlimited Subdomains, 24*7 Support Ticket, SSD Disk, and Bandwidth. Other features are 24*7 Support tickets, One-click software installers, Daily backup, accounts, etc.

Dedicated Servers are of several kinds: Small Business, Medium to Large Business, Enterprise Topline, and mass Storage servers. They all provide features such as 100% Network uptime, free DDoS Protection, 24*7*365 Support, Control panel-direct Admin, and KVM Over IP for free.

Features & Control Panel

• 24*7*365 Customer Support
• 99.9% network uptime
• Daily Backup of account
• Dedicated servers offer 100% Uptime
• 1-click installation of WordPress, Joomla, etc.
• Latest cPanel
• DDoS Protection
• Setup on an automated basis
• SSD Storage
• One-click software installer

Support

The exceptional customer service of Hostarmor is offered for 24 hrs. a day, 7 days a week & 365 days a year. A client can contact customer care via phone, e-mail, or support ticket. The customer care team tried to offer satisfactory solutions to customers’ issues. Suggestions, issues, requests, questions or complaints are handled professionally and fairly. A rich and highly informative knowledge base is also offered, allowing clients to manage their problems independently.

Pros

• Excellent Technical Support delivered
• Customer Satisfaction Guarantee
• Website and logo design services
• Video production and app development services
• High quality & reliable hardware
• User-friendly Customer interface
• High server uptime guarantee

Cons

• The option of Live Chat is not available.

Cancellation/ Refund policy

The provider’s cancellation policy states clients may cancel their service or account anytime. But if there is any bill or invoice to be paid, that must be paid first. A client must submit their Account Cancellation Request before or exactly on the due date of the next invoice. Any cancellation request for account cancellation will not be entertained if any invoice is issued to the client and payment has not been made. Submissions can be made via mail or the billing system. On cancellation of an account, the company will own client domain names until a request for domain name transfer is submitted.

Conclusion

Hostarmor offers Shared and dedicated hosting services with high-quality servers dedicated to providing high uptime performance & maximum reliability. Excellent customer satisfaction is rendered to clients & for their support; excellent customer service is always available.