ClickHOST: Company Overview

ClickHOST, a family-owned business, was started in Stratford, Canada, with the vision of offering better services at better prices, uptime, and better customer support. After just a few months of being started, the company has gained a huge customer base because of the word of mouth of existing clients. The company hosts sites for churches, photographers, schools, NGOs, industries, etc. The company has three passions: to be simple, to be honest, and to be safe. ClickHOST has a colossal customer base spread worldwide, including the U.K., Canada, Germany, the U.S., South Africa, Australia, Portugal, Japan, Namibia and India.

Reliability and Performance/ Uptime Report

The company’s Data Centres are highly safe and secure in Canada, Montreal & Dallas, Texas. Safe and secure data centres ensure the high uptime of servers. With this, the uptime report states the 99.99 % Uptime guarantee, which is a good figure.

The company partners with Sucuri, ensuring the best site security and malware monitoring. With this, all accounts offer free software by which data is backed up on an automated basis.

The company provides a 45-day money-back guarantee, ensuring their total commitment and dedication towards the services offered to the clients. It is considered a sign or symbol of a reliable provider, as not every company provides guarantees.

Hosting plans

WordPress-optimized web hosting plans offered by the company provide features like Full Cloud Hosting, Free Premium Spam Filter, Blazing Fast SSD Drives, Free Cloudflare WAF, Free Hacker monitoring, E-Mail/FTP Accounts, SQL DB, free domain for one year, Site updates. With these features, some more valuable features offered for free include Initial Setup, WordPress, Spam Control, cPanel, 24*7 Technical Support, Account Mgt., Self Backups, One-click installer, and RV Site Builder.

Features and Control Panel

• 45 days money back guarantee
• 24 hrs Customer Support
• 99.99 % Uptime Guarantee
• SSL Certificates
• cPanel
• One Click installer
• Easy to use RVSite Builder
• Free Premium Spam Filter,
• Blazing Fast SSD Drives
• Free Cloudflare WAF
• Free Hacker monitoring
• E-Mail/FTP Accounts

Support

E-mail, Phone, and Live Chat are the methods for clients to reach the company’s customer care exec. Whether a client faces issues or needs advice, give a call, directly speak, chat, or drop an e-mail and may get a quality response quickly. It results in more customer satisfaction. A comprehensive knowledge base with an FAQ is also provided. Live Chat & E-Mail/ Support Ticket is available for 24*7.

Pros

• Simple, honest, safe & secure hosting services
• Efficient and fast customer support
• Maximum Uptime
• Money Back guarantee within 45 days
• Ensure security via SSL Certificates
• Tons of relevant features
• Mobile Website Service offered
• WordPress Hosting is offered
• No charges incurred for setup

Cons

There are no significant cons.

Cancellation Policy/ Refund Policy

A client may close their account on being unsatisfied with the service and, without hesitation, ask for a refund, as the company’s refund policy allows for the same. A time period of 45 Days is decided, in which the client may judge the service ordered. All web hosting plans guarantee money back within 45 days.

Conclusion

With a 45-day money guarantee, 24-hour Customer Support, a 99.99 % Uptime Guarantee, top-notch performance, security, reliability, speed, high quality and valuable tons of features, the hosting services Clickhost offers make a provider a good and satisfactory one.