new server interaction


Hi,
I want to add a new server.When I add new servers what needs to be installed on them to interact with the management server?

This depends on the server. Normally, it will be apache or bind, or qmail, ssh server, plus a small set of our scripts that control all of it.

H-Sphere jointly with another control panel


I m using a Different control panel.Can I run H-Sphere jointly with another control panel ?

No. In order to install and use H-Sphere, you need to uninstall or stop all other control panels.

Can H-Sphere be installed on a Cobalt RAQ4i Server?

This depends on the version of Linux. If it is RedHat 7.2 or 7.3, H-Sphere can be installed, but the services that come with the server are not compatible with H-Sphere and need to be disabled.

Access Web site right after registering a account


I have just register a web hosting account. can i access my Web site right after registering a account.
U can make a Temporary Index Page for that
To do this, you will have to use an instant domain alias . Instant Domain Alias is an additional web address which lets you access your site during the first several hours after the domain name registration, the time when the site is yet unavailable at the newly registered domain. Over the next few days DNS servers all across the Internet will update themselves with your new site name. Once that happens, you will be able to access your site at the domain you have registered.

Uploading Site using H-Sphere


How can i Upload my Site using H-Sphere control panel.

Whenever possible, upload your site using the utilities that come with your web-site development software. For instance, if you made your site with SiteStudio, FrontPage or Dreamweaver, use their integrated web publishing tools. If you made your site with simple text editors, or if your site-building software does not have a publishing utility, use freestanding FTP clients, such as CuteFTP, SmartFTP, or the built-in web-based FTP agent.

Please note that site publishing tools don’t remove your old web content from the server. For instance, if you used SiteStudio to upload a site with 15 pages and later you published an updated 7 page version of this site, your directory on the server will have all the new pages and the old pages that haven’t been overwritten. If you publish many versions of the website, the site may become cluttered with old files. Warning: If you have a complete website, be careful not to overwrite it with a publish command.

Contents of Your Home Directory


I have register a web hosting account from cpwebhosting.net. What will be the Contents of my Home Directory.
Your home directory contains several default subdirectories.
There are a lot of subdirectories.Their number and names will differ depending on your plan, yet some of them are common for all plans.

Here are some of the directories that are automatically created and may not be deleted:

Directories that contain your sites. Each of your sites is put in a separate directory. The name of the directory is the same as your site’s domain name. If you have more than one site, you will have several such directories. These are the directories where you will upload your .html files or any other files that you want to make accessible from the Internet. Each of these directories may contain their own /webalizer or /modlogan directories. Do not delete either of these directories! Your site is too valuable to lose at a touch of a button.

The Logs directory. It contains directories for every site with transfer log enabled. Each such directory contains its own set of log files that are required to write and read the data about all visits to your sites. Deleting the Logs directory will cause the loss of the web statistics accumulated in the course of your site operation.

The Virtual FTP directory. Its name is the dedicated IP address. This directory is created when you enable Virtual FTP Server and can be accessed by virtual FTP users to list and download its content. There are as many such directories as dedicated IP addresses. Deleting Virtual FTP directories will cause incorrect operation of Virtual FTP. However, you may harmlessly delete individual files in these directories.


The subdomain directories
. When you make a subdomain, a new directory is created with the subdomain name as the directory name. If you delete a subdomain directory, internet visitors will get the 404 “File not found” error when attempting to access the subdomain.

The ssl.conf directory. This directory stores SSL pairs for all encrypted sites. Deleting the ssl.conf directory will result in incorrect SSL operation.

Can i delete these default directories?
Don’t delete ANY default directories in your root directory, as this will cause malfunctions of your acount. As a rule of thumb, you may delete only directories and files you have uploaded yourselves or that have been uploaded by any of your Virtual FTP and Anonymous FTP users.

Changing Hosting Plan


Hi,
I am a Reseller and Now I want to change some of my hosting plans. How can i do it? I m using H-Sphere control panel.

Your hosting plan determines the services you get with the account and the prices for these services. Big sites with high hit rates and special services require more expensive plans; cheaper plans are suitable for simpler sites.

To change to a different plan:

1. Select Quick Access in the Account menu.
2. Click the Change icon next to your plan name.
3. Select your new plan and click Submit

Can i change billing period of my customers and how?

Yes, u can do

You need your control panel password to log into the control panel. Initially, this password is the same as your FTP password, but you can make these two passwords different.

To change the control panel password:

1. Select Quick Access in the Account menu.
2. Click Change Password in the Quick Access section.

Changing FTP Password


How can i change my FTP Password ?

You need your FTP password to upload your site to the server. Initially, this password is the same as your Control Panel password, but you can make these two passwords different.

To change the FTP password:

1. Select FTP User in the FTP/User Account menu.
2. Click the Change icon next to Password.

language of the control panel


Hi,
Is there is only english language in H-Sphere control panel or we can change the language of the control panel.

U can change the language of the control panel:

To change the language of the control panel:

1. Select Language in the User menu.
2. On the page that appears, select the preferred language from the drop-down box and click Submit.

change the Traffic limit


Hi,
I want to change the Traffic limit. How can i do it?

To change the traffic limit:

1. Select Quick Access in the Account menu.
2. Click the Change icon next to Total traffic.
3. Enter how much traffic you expect to run up throughout your billing period.

Thanx stevon

Can we also change the Disk Quota ?

Yes, u can change the Disk Quot

To change your disk quota:

1. Select Quick Access in the Account menu.
2. Enter how much disk space you would like to have.

Different skins offer different control panel navigation. To change the skin:

1. Select Look and Feel in the Account menu.
2. On the page that appears, select the name of the skin in the Choose Design box and click the Choose button.
3. Select the icon set and click the Set icon.
4. Set Tooltips state. This option determines whether or not to show assisting hints at the top of each page.

Add a new domain name


Hi,
I want to add a new domain name to my web hosting account.
Plz. help

To add a new domain name to your account:

1. Select Add New Domain in the Domain Settings menu

2. Choose the type of domain you want to register:
* Creating new standard domains
* Transferring existing domains or registering nonstandard domains
* Creating domains based on your provider’s domain names (third level domains)
* Hosting sites without domain names
* Parking external domains
* Creating accounts without domains

3. Submit

To create a new standard domain (.com, .net, .org, etc.), enter your desired domain name into the field in the first form omitting the www part:
To its right, select the top level domain: .com, org, .net, etc., then enter your contact and billing information. Based on these data, the system generates a domain registration request and submits it to the domain registration company.

How can we Transfer Existing Domains or Registering Nonstandard Domains ?

To transfer an existing domain or register a nonstandard domain with your account, use the second form:

If you are creating a regional domain (e.g. your_domain.uk) or would like to use a different domain registration company, no automation is provided. Thus, first you need to make sure that you have a valid domain name. Enter it into the lower box, omitting the www. part.

Following the registration you will get an e-mail notification with the information to send to your domain name registration company. They will make appropriate changes on the root DNS servers, and within a couple of days your domain will be accessible at the new IP address. In the meantime, your site will be available by the instant domain alias.

Domain registration is a standard procedure. First, you purchase a domain name from a domain registration company. Second, you register this domain name with your web-hosting provider and get your new IP address. Third, you send this IP address to your domain registration company, where it is set as the IP address for your domain name. It is only then that your site becomes available to all Internet community. This is true both of standard and nonstandard domains. In case of standard domain names, however, the registration process is automated.

You can’t transfer domains that are already in use in the system. Nor can you transfer third level domains if they use a second level domain owned by another user.