I want my invoice should be mailed to me?

Hi,
Get logged into your control panel, from the Billing section, click on the Billing info icon.
In a new window that will appear, find “Receive the invoice by e-mail?”, and click on the OFF button next to it, which is a toggle button, by clicking on it, it will be ON.

Hi,

I am creating the Account, apart from the free Accounts given to me, and you are charging $2 per Account for that, Please I want to view my billing history, how can I do that ?

Hi,

Well, for viewing the billing history, you need to get logged in to the Control Panel, Go to the Billing section, and Click on the Online Invoice icon represented by a dollar sign. A new window will appear where you will find a list of all your invoices. Here you can see your charges by billing profiles for one account. An invoice consists of consequent bills. To view details of any bill in the invoice, click its Description in the first column.

Thanx, but, I want to ask one more question, how Can I view my overall charges?

Well, look for Online Sum Invoice text link, at the left side menu and click on it.
Here you can view charges for all your accounts. To view details of any bill in the invoice, click its Description in the first column.

Hi,

I know that the cpwebhosting.net is not a registrar, so can I get domains registered by my own domain registeration company?

Yes, Choosing domain registration company (Registrar) is your own choice, and you can choose any company you like. But, let me provide you some more info, it is always best period for changing Registrar is when your domain name is due to expire.

Hi,

I have a domain, which I got registered with the previous hosting company, now I want it to get transferred to the cpwebhosting. What steps do I need to take ?

Please follow the following steps:
1. Get logged into the control panel.
2. Look for Add new domain section, at the bottom.
3. Click on the Add icon, a form will appear, in the blank field next to www. prefix, enter name of your existing domain, that you want to transfer.
After you have done that, click on the Submit buttom.
4. Again, a new form will appear, where you are informed about what you should do next.
For your site to be available on the Internet, register or transfer the domain ……………….com with your local top level domain registrar using the information that we shall provide you upon activation of your account.
After you have read it, click on the Continue button.
5. New window will appear, where you will see information that your domain is sucessfully added, at the top of the page, and you will see that domain name added to the list of domains hosted within your account.

Please, I don’t know how to do DNS change in Registrar?

Well, there are different registrars, Let me provide you the steps to change DNS in DRAMS:
1. First thing, you need to do is to get logged into the Account Manager.
2. Get Logged in by entering user name and password, which you used while creating DRAMS account.
3. Once you get in, click on the Manage, to manage your account.
4. Locate the domain you wish to manage.
5. Click on the Change Nameservers.
6. Now you need to specify domain nameservers ns1.cpwebhosting.net and ns2.cpwebhosting.net and then click on the Submit button.
7. Do remeber that this will take around 24-72 hrs. for domain propogation.

For doing the DNS change in Enom, you need to follow the following steps:
1. Get logged in the Account Manager by entering valid login id and password.
2. In the Account Summary Section, click on the Registered domains.
3. Select the domain, you wish to modify.
4. In the DNS Section, you can see the existing nameservers to the domain, click on the Change button. Now you need to indicate that you need to change the user specified nameservers. Click on the radio button in front of the user. Click on the Save Changes Button to save the settings.
5. A new form will appear, in this you need to enter ns1.cpwebhosting.net and ns2.cpwebhosting.net. Rember that: IP addresses will not work and most domain names require at least two name servers to remain active. Newly registered .ORG name servers cannot be added, modified or deleted for .NET and .COM names
6. Click on the Save Changes button.
7. Now, it will take 24-72 hrs. to take this in effect – DNS propogation.

1. Get logged in to your Account Manager and then click on the Make Changes.
2. Now you need to enter your domain name and registry key provided by MelbourneIT, which is case sensitive.
3. Click on the Enter Management button.
4. Now, you can get confused by the Name Server Functions options, but this is for creating your own name servers.
5. You need to click on the Delegation Details.
6. Now form will open to update your current delegation, you need to change the old nameservers by ns1.cpwebhosting.net and ns2.cpwebhosting.net.
7. Click on the Submit Delegation button.
8. A message will appear that your delegation information has been updated and now 24-72 hrs. are needed for DNS propogation.

Hi,

I am a reseller, I want to configure user warnings, I want to inform my customers, if they are approaching to their alloted quota, also I want to suspend the Accounts, if their traffic limit increases. I want to know, how can I do the things, I want to do it by myself.

Hi,

For that you need to get logged in to the control panel, In the left menu, there is a option Settings, click on that, this will expand, now you would be able to see the user warnings option there, when you will click on that a window will open, where you can set the different things, as when to warn the customer, for disk quota limit, when to suspend, the account when the traffic limit is increased, i.e you can set the traffic limit also. After making changes, click on the Submit button to turn that into action.

hi,
I can’t send mail with Outlook Express. I get a rcpthosts error.

advance thanks for any advice

You need to check your pop3 box before sending mail trough the server. When the POP3 box is checked, you can send emails within the next 15-30 minutes.

hi,
Can I accept credit card on my site? Will it be secure?

hi,
Yes, CPWEBHOSTING Hosting’s Control Panel supports secure transaction protocol, such as SSL.

hi,
thanks for relpy. What is SSL? i want to know more about SSL.

The SSL security protocol provides data encryption, server authentication, message integrity, and optional client authentication for a TCP/IP connection. Because SSL is built into all major browsers and web servers, simply installing a digital certificate turns on their SSL capabilities.

hi,
I forgot my Miva password, what should I do?

advance thanks for any help

There is no way to retrieve this password, you will have to re-install Miva.

Warning: All the data in the Miva will be lost, including Products, Orders and other settings.