Attributes of a Winning Web Host Provider

There are certain qualities that a person must be able to search for when finding a winning web host provider. A web host provider that offers impeccable designs and extra disc space is great but there are more qualities that one has to search for.

If you have wondered how a person could possibly the best and a trustworthy web host provider, there are several ways. The key is protecting your business by finding a reliable host. For example: Find out as much about the web host provider as possible. Google their name and look for negative and positive reviews about their services.

Finding references is the key to finding out if your potential web hosting provider is a good company to invest your time and money in. Try to personally contact current customers to see if they are happy with the web host provider. If you can’t find anybody else who will go on record with praise for the company, then you might be better off trying another host. Find a variety of web host providers that offer what you are looking for.

One thing that many people don’t do is compare their prices and services with each other. They find the first rate that fits within their budget and that is it. You must shop around and compare prices and services before making your final decision. This will give you a good idea of what you are getting for your money. Finding the right web host provider is a very important and serious aspect of your business. You want to find the one that fits best for you. Unless you are an experienced webmaster, you will need some support along the way, so your web host provider must be able to give you reliable support. If your web hosting provider doesn’t offer at least a 12-24 hour customer support line, you should re-consider.

Once you find a web host provider that fits your business needs and of course, your budget make sure that you read the fine print thoroughly. Rather than investing in a full year of web hosting, it is recommended to invest in a monthly plan just in case it doesn’t work out or you find a better web host provider. Choosing the right web host provider can be a little work but in the long run, it’s worth it.

About reseller hosting and customer satisfaction

A reseller is simply able to focus on the most important, and sometimes forgotten, aspect of any business – the customer. While it is true that web hosting requires a technical ability, this is not necessarily true of the reseller simply because he is relying on the web hosting provider to ensure the system is operating effectively. With this in mind, there are several factors the reseller must be concerned with.

The reseller must correctly identify the web host provider and place a level of trust in the web hosting provider for providing satisfactory service. From a technical perspective, the reseller is only as good as the web hosting provider simply because if the web hosting provider allows the system to go haywire, then the reseller is helpless and ultimately the customers go elsewhere. There are ways of identifying the trustworthiness of the web hosting provider before making that fatal mistake. With this in mind, there must always be constant contact between the reseller and the web host provider; this is his lifeline.

Please keep in mind that the technical support from the web host provider will probably be at a minimum simply because they allow the reseller to sell their package. The web hosting provider makes the basic assumption that the reseller understands web hosting, so it’s a good idea for the reseller have a general understanding of the web hosting industry as a whole. It is the reseller’s responsibility to ensure that his accounts function properly.

The reseller’s flexibility in offering packages that differ from the web hosting provider’s packages will probably be limited. Since the reseller is the interface between the web hosting provider and the customer, it is his responsibility to ensure the web hosting provider offers the best, even in terms of current technology. On the brighter side, there are many benefits to being a reseller. First is MONEY, MONEY, and MONEY! The startup costs are minimal and there is no equipment to maintain. Don’t get the idea that this is a cakewalk either, because the reseller‘s function is customer support.

Remember that the reseller is not limited to small or medium-sized websites, there are no limits. They can host small, medium or large-sized websites, or a combination of all, its strictly up to him.

While the web hosting package prices of the web hosting provider are set, the reseller has the flexibility to charge prices that are fair for his services. Usually the web host provider offers discounts for individuals who participate in the reseller plan. These discounts are typically in the form of percentage discounts or set flat rates for plans. The reason the discounts are offered to the reseller is because the reseller is finding more business for the web hosting provider and handling the majority of customer interface. This eliminates a lot of work on behalf of the web hosting provider and allows the web hosting provider the opportunity to focus more clearly on the technical aspects. Everyone benefits!

When determining the pricing strategy for the reseller’s hosting package, he needs to consider the other features offered in conjunction with the web hosting: website design, FTP, script writing, FTP + debugging and etc. They need to look at the total package being offered and develop the price around this.

The reseller has the opportunity to establish a premiere reputation in the web hosting industry and create consumer loyalty. Who knows, if the consumer base is large enough, he may even want to consider starting his own web hosting company. The opportunities are endless as long as the reseller remembers the customer service.

Real Host Vs. Reseller Host

A reseller, is merely a merchant who sells the services provided by the actual provider. This is not to say that the reseller does or cannot offer their own services, like web design services for example, in addition to the hosting services. Resellers do not own the servers, or manage the network, or any of the truly technical stuff that the actual provider does. When you call a reseller for support issues, most of the technical problems are relayed to the actual host. In essence, the reseller functions in a similar fashion as a retailer, reselling goods provided by someone else at a profit.An actual web host provider is selling services from servers that it owns and maintains. Typically, they manage the machines, networks, DNS, and the actual uplinks to the Internet backbone. When you call a true hosting provider for support, they handle it directly.

If you have a high traffic website, or if you wish to purchase a dedicated or co-location account, it may be worth your while to ensure that you are working with an actual hosting provider. This ensures that your account can receive the highest level of attention possible, since all agreements and issues are addressed directly with the people who are responsible for the work, instead of thru intermediaries who may or may not communicate your needs effectively. Now, this is not always the case. Some hosting resellers are well equipped to handle even the most demanding of needs. But overall, for those with an overpowering need for the highest quality relationship, working directly with a hosting provider is your best course of action.